WHAT TO DO AFTER HOURS

WHAT TO DO WHEN ISSUES EMERGE IN THE MIDDLE OF THE NIGHT OR ON A WEEKEND

option 1 | Emergencies

If you have an urgent need or medical emergency, please go directly to the Emergency Room or call 911. Please do not wait for a Bella provider, especially after hours or over the weekend. Your safety is very important to us. Patients with COVID-19 should be especially careful, as the disease can change quickly.

option 2 | non-emergent, but urgent

Is Your Child Sick?

CHILDREN’S HOSPITAL AFTER HOURS CLINIC | 720.777.0123

ONLINE RESOURCES | See Pediatric Info or Click Links Below

Are you Sick?

BELLA AFTER HOURS | 303.789.4968

FLCCC I-MASK COVID-19 Line | 719.435.7070

If you believe you are seriously ill, please page a member of our provider team by calling our after-hours team.

You will likely be given instructions for an after-hours telemed visit.

If you receive a call from a blocked number, it is likely our team. Please pick up.

online resources

Telemed Visit Instructions

WHAT YOU NEED | SMART mobile device and a good internet connection

WHAT IF I DON’T HAVE A SMART PHONE? | Computer links are available to be sent via email, but you must specify you need this method.

WHAT WILL HAPPEN |

1. You will be sent an appointment link via SMS text to set up a video telemed visit.

2. You will first enter any critical patient information, so that our provider can access your charts.

3. After you have entered your information, you will be placed in a virtual waiting room. Your provider will join you shortly.

WHAT IF SOMETHING GOES WRONG AND WE CAN’T CONNECT VIA TELEMED? | It is likely your provider will try to call you by phone. If you receive a call from a blocked number, please answer immediately. This is likely the Bella team trying to get in touch with you.

WILL I BE BILLED FOR TELEMED? | Yes. After-hour telemed visits will be billed to insurance or invoiced for payment just like regular appointments.