WHAT TO DO AFTER HOURS
WHAT TO DO WHEN ISSUES EMERGE IN THE MIDDLE OF THE NIGHT OR ON A WEEKEND
OUR FULL TEAM RETURNS in the morning
For medication refills, general inquiries, and non-urgent questions call 303.789.4968 during office hours.
option 1 | Emergencies
If you have an urgent need or medical emergency, please go directly to the Emergency Room or call 911. Please do not wait for a Bella provider, especially after hours or over the weekend. Your safety is very important to us. Patients with COVID-19 should be especially careful, as the disease can change quickly.
option 2 | non-emergent, but urgent
Is Your Child Sick?
CHILDREN’S HOSPITAL AFTER HOURS CLINIC | 720.777.0123
ONLINE RESOURCES | See Pediatric Info or Click Links Below
when you’re child is sick, we have resources to help
Go to our online resource guide to learn more when your child is sick.
Are you Sick?
BELLA AFTER HOURS | 303.789.4968
FLCCC I-MASK COVID-19 Line | 719.435.7070
If you believe you are seriously ill, please page a member of our provider team by calling our after-hours team.
You will likely be given instructions for an after-hours telemed visit.
If you receive a call from a blocked number, it is likely our team. Please pick up.
online resources
Telemed Visit Instructions
WHAT YOU NEED | SMART mobile device and a good internet connection
WHAT IF I DON’T HAVE A SMART PHONE? | Computer links are available to be sent via email, but you must specify you need this method.
WHAT WILL HAPPEN |
You will be sent an appointment link via SMS text to set up a video telemed visit.
You will first enter any critical patient information, so that our provider can access your charts.
After you have entered your information, you will be placed in a virtual waiting room. Your provider will join you shortly.
WHAT IF SOMETHING GOES WRONG AND WE CAN’T CONNECT VIA TELEMED? | It is likely your provider will try to call you by phone. If you receive a call from a blocked number, please answer immediately. This is likely the Bella team trying to get in touch with you.
WILL I BE BILLED FOR TELEMED? | Yes. After-hour telemed visits will be billed to insurance or invoiced for payment just like regular appointments.
tele-health visits
We use a fully secure, HIPPA compliant tele-health platform to ensure patient privacy and data protection.